The behaviours and attitudes your communications reinforce are the ones your employees demonstrate, and the ones your customers will experience when they pick up the phone, go to your website or visit your premises.
Plan your messaging for organisational success
An internal communications plan disseminating the right message to the right people at the right time is crucial.
We work with you to understand your business requirements for internal communications and create a plan utilising leadership and employee insight to design key messaging delivered through a schedule of two-way communications.
Creating successful change
Successful change programmes feature high levels of engagement, communication and mutual understanding between those designing, implementing, and affected by the change.
It is clear that successful change programmes have a dedicated communications team – failing programmes don’t. Which is why communications is recognised as a key requirement for successful change.
When we plan change communications with you we ensure the change brand works in tandem with your internal brand and is structured to take your people with you – raising awareness, developing understanding, building conviction and delivering action.