January 2020
Skills Plus: Customer Experience Strategy
What is customer experience? Customer experience is the sum total of all the interactions between a customer and supplier. 80%…
Find out more »Skills Plus: Leadership Skills
What is leadership? Leadership can be defined as the capacity to influence people to achieve a common goal. When leadership…
Find out more »February 2020
Skills Plus: Marketing Strategy
What is marketing? Marketing is the science and art of exploring, creating, and delivering value to satisfy the needs of…
Find out more »March 2020
Skills Plus: Presentation Skills
Why are presentation skills important? Getting your message over confidently, consistently and concisely is more important than ever and 30%…
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